Prescription Ordering - We will not accept telephone requests for Prescriptions. This is unacceptable as the phone calls into the Surgery are for URGENT calls only due to COVID implications.
Online prescription ordering:
You can no longer order repeat prescriptions through this website.
Please contact the Surgery to arrange registration for the new service. It is very simple to set up and access.
Note: We are currently extending the range of services available to you through your computer and/or mobile phone. A new repeat prescription service has been integrated with our clinical system to provide a more efficient and secure service.
You need to register with the Practice to access this service – once registered you will be given information to enable you to create your username and password.
The current ordering system will continue to operate for a short time only so please register for the new system as soon as possible.
There is now a new system for ordering repeat prescriptions.
Prescriptions can be ordered online.
We operate a 72 hour repeat prescription collection protocol.
Details of your medications are held on our computer system. Your medication will be reviewed and you will be required to attend at intervals for tests/check-ups.
In addition to ordering repeats online, you may place your order, in exceptional circumstances only:
- By post
- By fax - 028 9065 3071
- By leaving it in the post box in the lobby
Please use the Repeat Prescription Request Form on the right hand side of your last prescription. We can then post out your prescription, pass it on to a nominated chemist on your behalf, or hold on to it in the surgery until it is collected.
Also, to avoid excessive ordering of prescriptions, we can issue a balancing script so that all items fall due for re-ordering at the same time.
Urgent prescriptions, eg. as requested in a hospital letter, are available on request from Reception within 24 hours.